Privacy Policy

1. Who we are

International IT Solutions B.V. (“IITS”, “we”, “us”) is a company registered in the Netherlands providing custom AI software development, machine learning, data engineering, and AI advisory services.

2. What personal data we collect

We collect personal data in the following contexts:

• Contact enquiries: Name, email address, company name, phone number (optional), and the content of your message when you submit a contact form or book a session.
• Newsletter subscriptions: Email address only.
• Website analytics: Anonymised usage data (page views, session duration, country) via a GDPR-compliant analytics tool. No personal identifiers or cross-site tracking.
• Cookies: We use strictly necessary cookies for site functionality only. We do not use advertising or tracking cookies.

3. Legal basis for processing

• Contact enquiries: Legitimate interests (responding to business enquiries) — Article 6(1)(f) GDPR.
• Newsletter: Consent — Article 6(1)(a) GDPR. You can withdraw consent at any time.
• Analytics: Legitimate interests (improving our website) — Article 6(1)(f) GDPR, using anonymised data only.
• Client contracts: Contract performance — Article 6(1)(b) GDPR.

4. How we use your data

• To respond to enquiries and provide the services you request.
• To send newsletters if you have subscribed.
• To improve our website and services through anonymised analysis.
• To comply with legal obligations.

We do not use your personal data for automated decision-making or profiling as defined in GDPR Article 22.

5. Data sharing and third parties

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share data with:

• Hosting providers: Our website is hosted within the EU on infrastructure meeting GDPR requirements.
• Email service providers: For newsletter delivery, subject to GDPR-compliant data processing agreements.
• Legal authorities: Where required by law or to protect our legitimate interests.

6. Data retention

• Contact enquiries: Retained for 24 months from last contact.
• Newsletter subscribers: Retained until you unsubscribe.
• Client data: Retained for 7 years for tax and legal compliance purposes.

7. Your rights under GDPR

As a data subject, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure: Request deletion of your personal data (subject to legal retention obligations).
• Right to restriction: Request that we restrict processing of your data.
• Right to portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: For consent-based processing, withdraw at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@iitsnl.com. We will respond within 30 days.

8. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

www.autoriteitpersoonsgegevens.nl

9. Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website. The date of the most recent revision appears at the top of this page.