IITSnlScoping document · v1.0
The IITS Workflow-Scan

Six questions per workflow.
Before we write a single line of code.

An honest scoping document that shows which processes have AI potential — and which don’t.

How it works

  • Be concrete. No abstractions — name the actual tools, people, times and amounts your organisation works with.
  • Reality over SOP. Describe how it actually goes day-to-day, not how it’s written in the procedure manual.
  • Question 6 is the most important. The risk on failure decides whether we can build autonomous, or whether a human must always be in the loop.
  • Blank answers are valuable. What you don’t know automatically becomes a topic at the scoping session.

Your organisation

Workflow 01Scoping document
  1. 01

    Who does this work?

    Which role(s)? How many people? Full-time or part-time?

  2. 02

    How long does it take each time?

    Average time. Give a range if it varies a lot. Be honest — actual time, not SOP time.

  3. 03

    How often does it happen?

    Per day / week / month? Seasonal effects?

  4. 04

    Which tools and systems are involved?

    All software, APIs, folders, spreadsheets, mailboxes — including the "silent" tools one person maintains.

  5. 05

    What is the error margin and how often is consultation needed?

    Not just errors — also interruptions and waiting on colleagues. That’s hidden loss.

  6. 06

    What happens if this goes wrong?

    The most important answer. Determines whether we can build autonomous, or whether a human must always be in the loop — and how deep the audit trail needs to be.

    Follow-up for IITS

    For high-risk processes we build by default: mandatory human-in-the-loop, full audit log per LLM call, and escalation protocol. Not optional — it’s the baseline under the EU AI Act.

Workflow 02Scoping document
  1. 01

    Who does this work?

    Which role(s)? How many people? Full-time or part-time?

  2. 02

    How long does it take each time?

    Average time. Give a range if it varies a lot. Be honest — actual time, not SOP time.

  3. 03

    How often does it happen?

    Per day / week / month? Seasonal effects?

  4. 04

    Which tools and systems are involved?

    All software, APIs, folders, spreadsheets, mailboxes — including the "silent" tools one person maintains.

  5. 05

    What is the error margin and how often is consultation needed?

    Not just errors — also interruptions and waiting on colleagues. That’s hidden loss.

  6. 06

    What happens if this goes wrong?

    The most important answer. Determines whether we can build autonomous, or whether a human must always be in the loop — and how deep the audit trail needs to be.

    Follow-up for IITS

    For high-risk processes we build by default: mandatory human-in-the-loop, full audit log per LLM call, and escalation protocol. Not optional — it’s the baseline under the EU AI Act.

Workflow 03Scoping document
  1. 01

    Who does this work?

    Which role(s)? How many people? Full-time or part-time?

  2. 02

    How long does it take each time?

    Average time. Give a range if it varies a lot. Be honest — actual time, not SOP time.

  3. 03

    How often does it happen?

    Per day / week / month? Seasonal effects?

  4. 04

    Which tools and systems are involved?

    All software, APIs, folders, spreadsheets, mailboxes — including the "silent" tools one person maintains.

  5. 05

    What is the error margin and how often is consultation needed?

    Not just errors — also interruptions and waiting on colleagues. That’s hidden loss.

  6. 06

    What happens if this goes wrong?

    The most important answer. Determines whether we can build autonomous, or whether a human must always be in the loop — and how deep the audit trail needs to be.

    Follow-up for IITS

    For high-risk processes we build by default: mandatory human-in-the-loop, full audit log per LLM call, and escalation protocol. Not optional — it’s the baseline under the EU AI Act.

Summary

Score matrix per workflow

Filled in by IITS after the scan.

WorkflowAutomatable (%)Impact (€/year)Compliance riskMeasurabilityScore (/10)
01
02
03

The math behind the impact

time‑saved × loaded‑labor‑cost × frequency × automation %

Loaded labor cost = gross salary × 1.4 (employer contributions, holiday pay, pension, sick leave). For a senior accountant at € 75,000 gross, we use € 105,000 as the true cost. We divide that by 1,520 productive hours per year.

Conservative

40% of time saved. One adjacent workflow benefits. Error margin unchanged.

Expected

60% saved. Two adjacent workflows improve. Error margin drops 30%.

Optimistic

80% saved. Three or more workflows improve. Error margin drops 60%, lead time halves.

IITS · International IT Solutions B.V. · Den Haagiitsnl.com · KvK on request